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Shipping and Delivery Policies

 

FACTORY PICK UP

 

If you wish, you can pick up your order directly at our factory; simply make sure to check the appropriate box when placing your order. Selecting this option will allow you to save on delivery fees. Rest assured that your products will be carefully packaged.

 

 

HOME DELIVERY (CANADA ONLY)

 

Matelas Selection Inc offers home delivery to most regions of Quebec, delivery fees apply.

For delivery outside of Quebec, Matelas Selection Inc depends on a network of private carriers. Prices are subject to variation depending on theregion, you must contact us in order to receive a quote.

 

The following services are included in the home delivery option:

  • A delivery date
  • A delivery confirmation
  • Once your initial delivery date has been provided by our automated system you can contact us to reschedule to a more convenient date. We will be happy to accommodate you as much as possible.
  • Your existing items can be brought to the curb for disposal or relocated within your household ( Some exceptions apply for hygienic reasons)
  • Installation of your items in the room of your choice
  • Recovery of product packaging
  • Installation of an electric bed if applicable
  • Installation of bed legs if applicable.

 

Optional Services are available for a small supplement:

  • Installation of a meta bed base 
  • Assembling of flat packed furniture 

 

Fee Structure:

  • No deliveries on Sunday
  • Additional charges apply for the delivery of adjustable beds.
  • Additional charges are applicable for the delivery to remote municipalities. If this is the case you will be notified when placing your order.

 

The fees listed above are not itemized and are applicable to the entirety of your order.